FAQ

Where can I buy Pomelli Designs?

You can purchase Pomelli Designs directly from our website or by visiting our ever growing showroom locations. We directly support our product sales and service through our knowledgeable customer care staff.

How do I set up an account with Pomelli Designs?

Pomelli Designs is sold directly to our customers. Please set up your account on our website. 

Do your products come with screws and what length are they?

Yes, all our products include screws that are of imperial thread 8-32 x 1”. Screws are sealed separately in the poly-bag to protect the handle from damage during transport and handling. If case you need longer/short screws with 8/32 imperial thread, please make a note and indicate how many pieces you need, when you check out. We will provide you additional 8-32 x 1-3/4” breakaway screws at no cost, with the maximum quantities of two times of the handle quantities you ordered.

What is the best way to care for my product?

When necessary, our decorative hardware is best cleaned with warm water, mild soap, and a soft cloth.